Service Status

Live status

Global Customer Status Page

Status Legend

Operational

The system/service is fully functional. All features are working as expected with no known issues.

Degraded Performance

The service is available but not performing at normal levels — e.g., slower response times, intermittent errors, or delays. Users can generally still use it, but the experience is impacted.

Partial Outage

A specific component, feature, or subset of users is affected while the rest of the system remains functional. Not a full failure, but a meaningful piece is down.

Major Outage

A significant or complete failure of the service. Most or all users are unable to use the system, or a critical function is entirely unavailable.

Under Maintenance

The service (or part of it) is intentionally offline or limited due to planned/scheduled work — not an unplanned failure. Typically communicated in advance.

All Systems Operational

Partner Portal Operational

Dashboards Operational

Reports Operational

Exceptions Operational

Transactions Operational

Knowledge Base Operational

Company Website Operational

Policy Group Operational

Global Prime Operational

CRM Portal Page Operational

Global Prime Operational

Consumer Portal Operational

Account Information Operational

Consumer Portal Operational

Third Party Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug `5`, `2026`

No incidents reported today.

Aug `4`, `2026`

No incidents reported.

Aug `3`, `2026`

No incidents reported.

Aug `2`, `2026`

No incidents reported.

Aug `1`, `2026`

No incidents reported.

Jul `31`, `2026`

No incidents reported.

Jul `30`, `2026`

No incidents reported.

Jul `29`, `2026`

No incidents reported.

Jul `28`, `2026`

No incidents reported.

Jul `27`, `2026`

No incidents reported.

Jul `26`, `2026`

No incidents reported.

Jul `25`, `2026`

No incidents reported.

Jul `24`, `2026`

No incidents reported.

Jul `23`, `2026`

No incidents reported.

Jul `22`, `2026`

No incidents reported.

Global Customer Status Page

All Systems Operational

Past Incidents

Aug 5, 2026

Aug 4, 2026

Aug 3, 2026

Aug 2, 2026

Aug 1, 2026

Jul 31, 2026

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

Jul 27, 2026

Jul 26, 2026

Jul 25, 2026

Jul 24, 2026

Jul 23, 2026

Jul 22, 2026

Aug `5`, `2026`

Aug `4`, `2026`

Aug `3`, `2026`

Aug `2`, `2026`

Aug `1`, `2026`

Jul `31`, `2026`

Jul `30`, `2026`

Jul `29`, `2026`

Jul `28`, `2026`

Jul `27`, `2026`

Jul `26`, `2026`

Jul `25`, `2026`

Jul `24`, `2026`

Jul `23`, `2026`

Jul `22`, `2026`